Inzo Technologies - Senior Infrastructure Engineer
- Independently onboarded 2 managed services clients end-to-end, owning M365 tenant and license migration, Active Directory takeover, NinjaRMM and Auvik device enrollment, Proofpoint email security configuration, SentinelOne EDR deployment, and Duo MFA subscription migration
- Led the technical onboarding of an acquired MSP (~22 client organizations) onto the company's standard toolset, building out ~370 IT Glue infrastructure assets across 20+ organizations and migrating documentation and credentials off plaintext SharePoint storage
- Enrolled the company as a Microsoft CSP Indirect Reseller and established GDAP delegated administration across 10+ client M365 tenants via M365 Lighthouse bulk templates, replacing per-client admin accounts with single-identity delegated access; automated role-assignable security group creation and GDAP auto-extension through Microsoft Graph
- Migrated a PowerShell and Python automation codebase from AWS CodeCommit to GitHub and built a GitHub Actions CI workflow that scans every push and pull request for committed secrets (gitleaks), backed by pre-commit hooks
- Led company-wide Duo MFA rollout, enrolling all employees and configuring SSO integration for 8 internal services
- Stood up PagerDuty with escalation policies and phone system alerting; built Power Automate flows publishing on-call schedules to shared calendars with automated weekly notifications
- Directed development of a document migration pipeline from SharePoint to IT Glue using AI-assisted workflows, migrating ~3,500 documents across 28 client organizations with automated categorization
- Deployed phishing simulation platform on Azure using AI-assisted automation, with TLS, SMTP relay, and secrets managed through Azure Key Vault
- Automated RMM device classification across 76 organizations and 510 devices via NinjaOne API, replacing manual device tagging with single-execution scripting
- Performed a SonicWall firewall security assessment across 14 managed firewalls, building Python tooling against the SonicWall NSM Cloud API to pull and analyze Tech Support Reports; surfaced critical findings including expired UTM licensing and active credential-guessing, documented with remediation guidance in IT Glue
- Conducted security infrastructure assessments for managed services clients covering network documentation, DNS validation, EDR coverage verification, failover testing, and backup validation, with AI-directed audit tooling
- Designed an AI-enabled infrastructure automation framework with 20+ reusable workflows, standardizing security audits, network documentation, document migration, and client onboarding across 50+ client organizations